Privacy Policy – The Scent UK
At The Scent UK, we are committed to protecting your privacy and ensuring a secure and transparent shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
Information We Collect
We collect personal information you provide to us when placing an order, subscribing to our newsletter, or contacting our support team. This may include your name, email address, shipping address, phone number, and payment information.
We also collect anonymous usage data through cookies to improve site performance and user experience.
Additionally, because our store is hosted on Shopify, certain technical data—such as IP address, device type, and browsing behaviour—may also be processed securely through Shopify’s systems.
How We Use Your Information
We use the information collected to:
- Process and fulfil your orders
- Provide customer support
- Send transactional and promotional emails (only with your consent)
- Improve our website, services, and product offerings
- To deliver your order, we may share essential delivery information (such as your name and address) with trusted shipping partners. This information is used solely for the purpose of completing your shipment.
Data Protection
All personal data is stored securely and handled in compliance with applicable data protection laws, including the UK GDPR.
Payment details are encrypted and processed securely through our payment providers. We never store full card information or share your personal data with third parties for marketing purposes.
Shopify securely stores data on their protected servers, providing industry-standard security and encryption.
Cookies
Our website uses cookies to personalize your experience and analyse site traffic. You may adjust your cookie settings through your browser at any time.
Your Rights
You have the right to access, correct, or delete your personal information held by us. To exercise your rights or if you have any privacy-related concerns, please contact us at: 📧 thescenthelp@outlook.com
Policy Updates
This Privacy Policy may be updated from time to time. We encourage users to review it periodically to stay informed about how we are protecting your data.
Contact
If you have questions about this Privacy Policy or our data practices, please email us at Thescenthelp@outlook.com
The Scent UK – Your privacy, protected with care.
