How we operate

Who We Are

The Scent is an independent UK-based fragrance sample business owned and operated by ZAKARIA NOOR LTD (Company No. 17222406), registered in England and Wales.

We are based in Harrow, London, and operate as an independent retailer. The Scent is not affiliated with, endorsed by, sponsored by, or officially connected to any fragrance brand, fragrance house, manufacturer, or trademark owner featured on this website.

What We Sell

The Scent specialises in fragrance decants and samples.

We offer small, travel-friendly portions of designer, luxury, and niche fragrances, transferred from genuine original retail bottles into clean, unbranded glass atomisers or sample vials.

Our sample sizes include 1ml, 3ml. 5ml, and 10ml, allowing customers to try a fragrance before committing to a full retail bottle.

We do not sell full retail bottles unless clearly stated on a product page.

Where Our Fragrances Come From

All fragrances sold by The Scent are sourced from genuine, original retail bottles purchased from reputable and established UK wholesalers and fragrance suppliers.

We do not source fragrances from unverified suppliers.

Purchase records and supplier invoices are retained on file for all stock.

How We Prepare Your Order

Each sample is freshly prepared by hand using dedicated decanting equipment.

Fragrances are transferred from the original retail bottle into a clean glass atomiser or sample vial. Each sample is then sealed, labelled with the fragrance name and volume, and packed securely for dispatch.

We do not batch-prepare samples in advance. Each order is prepared fresh at the time of fulfilment.

How We Ship

All orders are dispatched within one business day of being placed, Monday to Friday.

We ship via Royal Mail.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Our standard estimated delivery window is 2–4 business days from dispatch.

Full details are available on our Shipping Policy page.

How to Contact Us

Our customer support team is available Monday to Friday, from 9:00 AM to 5:00 PM GMT.

You can contact us by email at hello@thescent.uk or by phone at +44 7451 359564.

We aim to respond to all enquiries within 24 hours on business days.

Our Commitment to You

Every order placed with The Scent is a single, one-time purchase.

We do not offer subscriptions, recurring billing, automatic reordering, or payment plans of any kind, except where a third-party payment provider such as Klarna offers payment options at checkout.

If anything is not right with your order, we want to know about it and we will resolve it promptly.

Please refer to our Refund & Return Policy and Warranty page for full details.

Trading Information

The Scent is a trading name of ZAKARIA NOOR LTD, registered in England and Wales. Company Number: 17222406. Registered address: 273 Somervell Road, Harrow, HA2 8UB, United Kingdom.