Last updated: 19 May 2026
Welcome to The Scent.
The Scent is a trading name of ZAKARIA NOOR LTD, registered in England and Wales. Company Number: 17222406. Registered address: 273 Somervell Road, Harrow, HA2 8UB, United Kingdom.
Throughout the site, the terms “we”, “us” and “our” refer to The Scent.
The Scent operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience. The Scent is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
You accept these Terms of Service and our Privacy Policy by visiting, interacting with, or using our Services. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
By using our Services, you confirm that you are at least 18 years old.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all the information you provide in our store is correct, current, and complete, and that you have all the rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearances may differ from how they appear on your screen due to the type of device you use to access the store and your device settings.
The Scent sells independently prepared fragrance samples and decants. We do not sell full retail bottles unless this is clearly stated on a product page.
All fragrance samples are prepared by transferring fragrance from original retail bottles into unbranded glass atomisers or sample vials.
Any brand names, product names, fragrance names, trademarks, or bottle images displayed on this website are used strictly for identification and descriptive purposes only. The Scent is not affiliated with, endorsed by, sponsored by, or officially connected to any fragrance brand or manufacturer featured on this website.
We do not guarantee that the quality or appearance of any products or services you buy will meet your personal expectations or match exactly what you see on your screen.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer.
When you place an order, you are making an offer to purchase.
The Scent reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until The Scent confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as The Scent may be unable to accommodate cancellation requests after an order is accepted or dispatched.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund & Return Policy.
Nothing in these Terms affects your statutory rights as a consumer. UK customers have the right to cancel their order within 14 days of receiving their goods under the Consumer Contracts Regulations 2013. Please refer to our Refund & Return Policy for full details of how to exercise this right.
You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, the posted prices do not include shipping, handling, customs, or import charges. Any applicable shipping charges will be shown at checkout before you complete your order.
We may occasionally offer promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the promotion terms and these Terms, the promotion terms will take precedence.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
All payments processed through The Scent are single, one-time transactions. We do not operate subscription services, recurring billing, or automatic payment plans of any kind.
We are not liable for shipping and delivery delays outside our reasonable control.
All delivery times are estimates only and are not guaranteed.
All orders are dispatched via Royal Mail. We are not responsible for delays caused by shipping carriers, incorrect delivery information, customs processing, public holidays, strikes, adverse weather, or events outside our control.
Risk in the goods passes to you when the goods are delivered to the delivery address provided in your order.
For full shipping information, please refer to our Shipping Policy.
Our services, which include trademarks, text, images, graphics, product reviews, videos, audio, and the way they are designed and arranged, belong to The Scent, ZAKARIA NOOR LTD, its affiliates, or licensors, and are protected by UK and international intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a licence or other rights to you under any patent, trademark, copyright, or other intellectual property of The Scent, Shopify, or any third party.
Unauthorised use of the Services may be a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by The Scent.
The Scent’s names, logos, product and service names, designs, and slogans are trademarks of The Scent or its affiliates or licensors. You must not use such trademarks without the prior written permission of The Scent.
Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify.
All other brand names, logos, product names, fragrance names, bottle designs, and trademarks on the Services are the property of their respective owners. Their use on this website is for identification and descriptive purposes only and does not imply affiliation, endorsement, sponsorship, or approval.
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
We may also offer new features through the Services in the future. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.
We are not responsible for examining or evaluating the content, accuracy, policies, security, or availability of any third-party materials or websites you choose to access.
If you decide to leave the Services to access third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites or your purchase or use of any products, services, resources, or content on any third-party websites.
Please review the third party’s policies and practices carefully before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.
The Scent is powered by Shopify, which enables us to provide these Services to you.
However, any sales and purchases you make in our store are made directly with The Scent.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and The Scent, including any injury, damage, or loss resulting from purchased products and services.
You hereby release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with The Scent, to the extent permitted by law.
All personal information we collect through the Services is subject to our Privacy Policy.
By using the Services, you acknowledge that you have read our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services to provide and improve the Services for you.
Information may be shared with Shopify and other service providers where necessary to provide the Services.
Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively referred to as “Feedback”, you confirm that you have the necessary rights to provide that Feedback.
Where permitted by law, you grant us a worldwide, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback for business, customer service, improvement, and promotional purposes.
You represent and warrant that:
We are under no obligation to maintain your Feedback in confidence, to pay compensation for your Feedback, or to respond to your Feedback.
We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libellous, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your Feedback will not contain unlawful, abusive, obscene, or harmful content, or any computer virus or malware that could affect the operation of the Services or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any Feedback.
You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.
Occasionally, there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, availability, or other content.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
You may access and use the Services for lawful purposes only.
You may not access or use the Services, directly or indirectly:
In addition, you agree not to:
We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
We may terminate this agreement or your access to the Services, or any part thereof, at our discretion if we believe you have breached these Terms or used the Services in a way that may harm The Scent, our customers, service providers, or third parties.
You will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
The information presented on or through the Services is made available for general information purposes.
We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.
Except as expressly stated by The Scent, the Services and all products offered through the Services are provided “as is” and “as available”, without any representation, warranties, or conditions of any kind, either express or implied, to the extent permitted by law.
We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
Nothing in these Terms shall limit or exclude your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or breach of your statutory rights as a consumer.
To the fullest extent permitted by law, The Scent, ZAKARIA NOOR LTD, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Services or any products procured using the Services, to the extent permitted by law.
You agree to indemnify, defend, and hold harmless The Scent, ZAKARIA NOOR LTD, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against any losses, damages, liabilities, or claims, including reasonable legal fees, payable to any third party due to or arising out of:
We will notify you of any indemnifiable claim where appropriate. You agree to cooperate in defending indemnified claims, including by providing relevant documents.
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, or removed where necessary.
The unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
You are prohibited from delegating, transferring, or assigning this agreement or any of your rights or obligations under these Terms without our prior written consent.
Any attempt to do so without consent may result in nullification.
We may transfer, assign, or delegate these Terms and our rights and obligations where necessary, including as part of a business transfer, restructuring, change of service provider, or legal requirement.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Where required by law, we will notify you of material changes to these Terms.
Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Our customer service is available Monday to Friday, from 9:00 AM to 5:00 PM GMT.
If you have a question or need help, please contact us and we aim to respond within 24 hours on business days.
Trading Information: The Scent is a trading name of ZAKARIA NOOR LTD, registered in England and Wales. Company Number: 17222406. Registered address: 273 Somervell Road, Harrow, HA2 8UB, United Kingdom.
Phone: +44 7451 359564
Email: hello@thescent.uk
