At THESCENT, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
1. Where We Ship:
We currently ship to the United Kingdom.
2. Handling Time:
Orders are processed within 0–1 working day. If you place an order after 5:00 PM (GMT+00:00) Greenwich Mean Time (London), we will process it on the next business day.
3. Delivery Time frames:
Shipping within the United Kingdom
- Standard: The estimated delivery time is 2–3 business days.
4. Shipping Costs:
- Orders £0.01–£29.99 = £2.99
- Orders £30.00 and up = Free
5. Tracking Your Order:
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
6. Contact Us:
If you have any questions about your shipping or order, just reach out to us at hello@thescent.uk. We usually get back to you within 24 business hours. Our support team is available Monday to Friday: 9 AM–5 PM, to help you out.
